FAQ's

What types of products does Hazel Vogue offer?

We offer a wide range of women’s stitched and unstitched suits, including 2-piece and 3-piece sets, khaddar, embroidered collections, and seasonal wear like our unstitched summer collection.

Do you only sell unstitched clothes?

No, we sell both stitched (Ready to Wear) and unstitched suits. You can shop by your preference in our categorized sections.

How can I place an order?

Simply browse our website, add your desired products to the cart, and proceed to checkout. Fill in your delivery details, select a payment method, and place your order — it’s that easy!

What payment methods do you accept?

We currently accept Cash on Delivery (COD) across Pakistan. Online payment options (e.g., bank transfer, credit/debit cards) may be introduced soon.

How long does delivery take?
We usually deliver orders within 3 to 7 working days depending on your location. You’ll receive tracking details once your order is dispatched.
Do you offer international shipping?
Currently, we only ship within Pakistan. However, international shipping may be available in the near future.
Can I return or exchange my order?
Yes, we offer returns and exchanges within 7 days of delivery for unstitched items, provided they are unused and in original packaging. Stitched items may not be eligible unless there's a defect. Please check our full return policy for details.
Are your sizes standard?
Yes, we follow standard Pakistani sizing for our stitched collection. A size chart is available on product pages to help you choose the right fit.
How often do you launch new collections?

We launch new collections seasonally and add fresh designs regularly under the “New In” and “Latest Arrivals” sections.

How can I contact customer support?
You can reach us via email, WhatsApp, or through the contact form on our website. Our support team typically replies within 24 hours during working days.