Fast, Reliable & Nationwide Delivery

At Hazel Vogue, we aim to deliver your favorite fashion pieces quickly and safely, right to your doorstep. Below is everything you need to know about our shipping process.

1. Delivery Locations
We currently offer shipping across Pakistan, including all major cities and towns.

• Note: International shipping is not available at this time, but we’re working to expand soon.

2. Delivery Time
Orders are usually delivered within:

• 3 to 5 working days for major cities
• 5 to 7 working days for remote or out-of-city areas

Delivery times may vary slightly during sales, seasonal launches, or public holidays.

3. Shipping Charges

• Standard shipping fee: PKR 200
• Free shipping on orders above PKR 3,000

Shipping charges are clearly mentioned at checkout before order confirmation.

4. Order Processing Time

• Orders are processed within 24–48 hours after confirmation.
• Orders placed on weekends or public holidays are processed the next working day.

5. Order Tracking
Once your order is shipped, you’ll receive a confirmation message with a tracking number and courier details, so you can monitor your delivery status in real-time.

6. Delays in Delivery
We strive to meet our delivery timelines, but occasional delays can occur due to:

• Weather disruptions
• Courier issues
• Public holidays or high-demand periods

If your order is delayed beyond 7 working days, please contact our support team.

7. Damaged or Lost Packages
In the rare event of a lost or damaged shipment:

• Please contact us immediately with your order number.
• We’ll coordinate with the courier service and arrange a replacement or refund, depending on the situation.

8. Contact for Shipping Issues
For any shipping-related questions or concerns, feel free to reach out:

📧 Email: info@hazelvogue.com

We’re committed to providing a smooth and dependable delivery experience so you can enjoy Hazel Vogue fashion — without the wait.